Last Updated: 3rd November 2025
1. Introduction
This Cookie Policy explains how Cartnity ("we", "us", or "our") uses cookies and similar technologies when you visit our website at cartnity.com (the "Website") or use our AI-powered digital catalog platform services (the "Services").
This policy should be read in conjunction with our Privacy Policy and Terms of Service. By continuing to browse or use our Website and Services, you agree to our use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
Cookies allow websites to:
- Remember your preferences and settings
- Enable you to sign in to your account
- Analyze how you use our services
- Improve website performance and functionality
- Deliver personalized content and advertisements
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are strictly necessary for the operation of our Website and Services. They enable core functionality such as security, authentication, and session management. Without these cookies, services you have requested cannot be provided.
Examples:
- Session Cookies: Keep you logged in during your visit
- CSRF Tokens: Protect against cross-site request forgery attacks
- Authentication Cookies: Verify your identity when accessing the admin panel
- Load Balancing Cookies: Ensure consistent performance across our servers
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. If you do not allow these cookies, some or all of these features may not function properly.
Examples:
- Preference Cookies: Remember your language, region, and display preferences
- Catalog Settings: Save your catalog customization choices (themes, colors, layouts)
- Recently Viewed Products: Track products you've recently viewed in your catalog
- User Interface Settings: Remember your dashboard layout preferences
3.3 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our Website and Services by collecting and reporting information anonymously. This helps us improve our platform's performance and user experience.
Examples:
- Google Analytics: Tracks visitor behavior, page views, and session duration
- Usage Metrics: Monitors feature usage, AI extraction performance, and catalog views
- Error Tracking: Helps identify and fix technical issues
- A/B Testing: Tests different features to improve user experience
3.4 Marketing and Advertising Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our marketing campaigns.
Examples:
- Advertising Pixels: Track conversions from our advertising campaigns
- Retargeting Cookies: Show relevant ads to users who have visited our website
- Social Media Cookies: Enable social sharing and track engagement
- Campaign Tracking: Measure the success of our marketing efforts
4. Third-Party Cookies
In addition to our own cookies, we may use various third-party services that set cookies to help us provide better services. These third parties include:
- Analytics Providers: Google Analytics, Mixpanel, or similar services to analyze website traffic and user behavior
- AI Services: OpenAI and other AI providers for product image analysis and extraction
- Payment Processors: Secure payment gateways for subscription and setup fee processing
- Communication Tools: Email service providers and customer support platforms
- Content Delivery Networks (CDNs): For faster loading of images and media files
- Social Media Platforms: Facebook, Twitter, LinkedIn, Instagram for social sharing features
These third parties may use cookies to track your activity across different websites. We do not control these cookies and recommend reviewing the privacy policies of these third-party services.
5. Cookie Duration
Cookies can be either "session cookies" or "persistent cookies":
- Session Cookies: Temporary cookies that expire when you close your browser. These are essential for navigation and basic functionality.
- Persistent Cookies: Remain on your device for a set period or until you delete them. These remember your preferences and settings for future visits.
Our cookies typically have the following durations:
- Essential cookies: Duration of your browsing session
- Functional cookies: 30 days to 1 year
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 1 year
6. How to Manage Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
6.1 Browser Settings
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions
Important: Please note that if you disable or refuse cookies, some parts of our Website and Services may become inaccessible or not function properly, particularly features requiring authentication.
6.2 Opt-Out Tools
For analytics and advertising cookies, you can use the following opt-out tools:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Network Advertising Initiative: NAI Opt-Out Tool
- Digital Advertising Alliance: DAA Opt-Out Tool
7. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how to respond to DNT signals. At this time, our Website does not respond to DNT browser signals or mechanisms.
8. Cookies on Your Cartnity Catalog
When you create and publish a catalog using our platform, your catalog website will also use cookies to provide functionality to your customers. As a catalog owner, you are responsible for:
- Informing your customers about the cookies used on your catalog
- Obtaining appropriate consent where required by law
- Providing a cookie policy or privacy notice on your catalog website
- Complying with applicable data protection and privacy laws in your jurisdiction
We provide tools within the admin panel to help you manage cookie consent and privacy notices for your catalog.
9. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this policy
- Sending you an email notification (if you have an account with us)
- Displaying a prominent notice on our Website
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
10. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Cartnity
- Email: [email protected]
- Phone: +91 70444 77715
- WhatsApp: +91 70444 77715
- Website: www.cartnity.com
11. Additional Information
For more information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.
For information about your rights and obligations when using our Services, please refer to our Terms of Service.
By continuing to use our Website and Services, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein.