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Free Return Policy Generator

Generate a clear return and refund policy for your online store. Build customer trust with transparent return conditions.

100% Free
No Signup
Private & Secure
Instant Download
1 Configure Policy
2 Generated Policy

Business Information

Return Window

Return Conditions

Select the conditions customers must meet to return an item.

Refund Method

Shipping for Returns

Non-Returnable Items

Select product categories that cannot be returned.

Additional Options

Offer Exchanges

Allow customers to exchange items instead of returning

Holiday Extended Returns

Extend the return window during the holiday season

International Returns Accepted

Accept returns from international customers

Restocking Fee

Charge a percentage fee on returned items

This document was generated for informational purposes. Please consult a qualified legal professional to ensure compliance with applicable laws in your jurisdiction.

How to Use This Tool

Generate a professional return and refund policy for your online store in just a few clicks.

1

Enter Business Details

Fill in your store name, website URL, and contact email. This information will be embedded throughout your generated policy.

2

Configure Return Rules

Set your return window, conditions, refund method, shipping responsibility, non-returnable items, and any additional options like exchanges or holiday returns.

3

Generate & Download

Click "Generate Return Policy" to create your document. Copy to clipboard or download as plain text or HTML to add directly to your website.

Frequently Asked Questions

Common questions about our Return Policy Generator.

Yes, this return and refund policy generator is completely free to use with no sign-up required. You can generate, copy, and download unlimited return policies without any cost, watermarks, or restrictions.
Absolutely. You can choose from multiple return windows (7 to 90 days), set when the period starts, define conditions like original packaging or tags attached, specify non-returnable item categories, and configure refund methods, shipping responsibilities, and more.
The generated policy provides a solid, professionally written foundation based on common e-commerce practices. However, it is a template and not legal advice. Laws vary by jurisdiction, so we recommend having a qualified attorney review the policy before publishing it on your website.
Yes. The tool lets you specify non-returnable item categories such as perishable goods, intimate products, gift cards, digital downloads, personalized items, and more. These exceptions are automatically included in the generated policy document.
No. This tool runs entirely in your browser using JavaScript. None of your business details, preferences, or generated policy text is sent to any server or stored anywhere. When you close the page, all data is cleared.
We strongly recommend it. While this generator creates a comprehensive and professional policy based on industry standards, every business has unique requirements and must comply with local consumer protection laws. A legal professional can ensure your policy meets all applicable regulations.
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